Neogenio Help Centre

Before you begin

Three things make the first thirty minutes go smoothly.

Add your first website

A website in Neogenio is the container for everything else: its keywords, its brand colours, its articles and its WordPress connection. Nothing can be generated until one exists.

1. Open WebsitesIn the left menu, go to Websites and choose Add Website, top right.

2. Enter the domainUse the full address including https://, with no trailing slash. This is the site articles will publish to.
3. Pick the content languageEnglish, Romanian, German, French, Spanish or Italian. Articles, headings and FAQ sections are all written in this language, so pick the language your readers use, not your own.
4. SaveYou can add the WordPress connection now or come back to it.

WordPress: what you need

Neogenio connects with an application password, not your normal login password. An application password is a separate credential WordPress generates for one specific application. You can revoke it at any time without changing your own password, and it cannot be used to log in to wp-admin.

Create an application password

1. Log in to WordPress as an administratorGo to https://yoursite.com/wp-admin.
2. Open your profileIn the sidebar choose Users, then Profile. On some setups this is Users, then All Users, then your own name.
3. Scroll to Application PasswordsIt sits near the bottom of the profile page, under Account Management.
4. Name itType Neogenio in the New Application Password Name field. The name is only a label, so you can recognise and revoke it later.
5. Click Add New Application PasswordWordPress shows a 24 character password in blocks, like abcd EFGH 1234 ijkl MNOP 5678.
6. Copy it immediatelyWordPress shows it once. If you navigate away you cannot see it again and will have to create another one.

Connect it in Neogenio

1. Open the websiteGo to Websites and select the site you added.
2. Choose WordPress ConnectionThen Connect.
3. Paste the site URLInclude https:// and no trailing slash.
4. Enter your usernameThe WordPress username, not your email, unless your username is your email.
5. Paste the application passwordInto the application password field, not the username field.
6. SaveNeogenio stores the credential encrypted and uses it only to publish and to read article status back.

Test the connection

Use the Test Connection button on the WordPress Connection screen. It makes a real call to your site and reports back.

How article status syncs

WordPress is the source of truth for whether an article is published. Neogenio never overrides what WordPress says.

Articles are always sent to WordPress as drafts. You open the post in WordPress, review it, and publish it there. Neogenio then reads that status back.

Status refreshes automatically about every thirty minutes. To see a change immediately, use the Sync button in the article editor.

WordPress troubleshooting

Brand Kit and colours

The Brand Kit is what makes generated images look like yours rather than generic stock. Upload a logo and Neogenio extracts a palette, or set the colours by hand.

1. Open Brand KitSelect the website first. Each website has its own kit.
2. Upload your logoNeogenio reads the dominant colours out of it.
3. Adjust the paletteChange any colour that was picked up wrongly.
4. SaveEvery image generated from now on uses this palette.

Writing Style

Writing Style teaches Neogenio how you write, so articles sound like your site rather than generic AI. Point it at three to five pages you have written yourself and it builds a style profile from them.

Add keywords

Add keywords by hand, or import a CSV from your existing research. Each keyword can carry a search volume, difficulty and intent, and can be grouped into a cluster.

Generate an article

1. Pick a keywordFrom your keyword list, or type one in directly.
2. Set the optionsLanguage, tone, target word count, and how many images you want.
3. GenerateWriting takes a few minutes. You can leave the page, it keeps running.

Review and score

Every draft arrives with two scores: an SEO score for on-page criteria such as keyword placement, headings, links and images, and a GEO score for how readable it is to AI search engines. Both are measured against fixed rules, so the number means the same thing every time.

Publish to WordPress

Publishing sends the article to WordPress as a draft, with its featured image, FAQ section and approved internal links. You publish it in WordPress when you are ready.

Refresh old articles

Content Refresh rewrites the body of an existing article while keeping its keyword, slug and URL exactly as published, so the things your rankings depend on do not move.

Run an SEO audit

An audit crawls your pages, checks each against a fixed set of on-page and technical rules, and returns an ordered list of what to fix first. How many pages are crawled depends on your plan.

Apply SEO fixes

Some audit findings can be fixed directly from Neogenio, such as missing meta descriptions and title problems. Each fix is shown before and after, and you approve it before anything is written back.

Internal links

Neogenio suggests links from a new article to your existing pages. Suggestions are held for your approval and every outbound URL is verified before it can be embedded.

Rank tracking

Track a keyword's position over time, with 7 day, 30 day and best-ever comparisons.

Reports

Generate a report covering rankings, content produced and audit results. Agency plans can export it as a branded PDF for a client.

How the programme works

You earn a percentage of every invoice paid by a client who signed up through your link. Not just the first invoice. Every one, for as long as they stay.

How it runs:

1. You get a personal referral link when your application is approved.
2. You share it. On your website, in a newsletter, in a post, anywhere you like.
3. Someone clicks it and signs up. We record that they came from you.
4. They pay an invoice. Your commission is added to your balance.
5. Once your balance passes the minimum, you request a payout.

Your dashboard shows clicks, signups, and every commission earned, updated as it happens.

You do not need to be a customer to be an affiliate, and you never pay anything to take part.

Using your referral link

Your link is on your dashboard. It looks like this:

https://seo.neogenio.ai/register?ref=YOUR-CODE

Paste it anywhere you would paste a normal link. A blog post, a page, a button, an email, a social post.

Two things keep it working.

Use it exactly as it is. Do not run it through bit.ly or any other shortener. The part after the question mark is what tells us the visitor came from you. If it gets stripped, the signup is not credited and you are not paid.

Mark it as a partner link. Google asks that any link you earn money from is labelled. It protects your own website's ranking and takes two seconds.

Adding it in WordPress

Option 2: Ready-made HTML. On your dashboard, press Copy as HTML. In WordPress, add a Custom HTML block and paste. That is it. The partner label is already included.

Option 1: Plain link. If you would rather use the plain link, select your text, press the link button, and paste it. Then click the link again, open the arrow next to it, and switch on nofollow and sponsored.

How long does a click last?

Thirty days. If someone clicks your link today and signs up three weeks later, you still get the credit.

What if someone clicks twice?

That is fine. Your dashboard counts every click, and marks which ones were the first visit from that person. You are paid on signups, not on clicks.

Commissions and payouts

When you earn. A commission is recorded when a referred client pays an invoice, not when they sign up. A free trial does not earn until it converts to a paid plan.

How much. Your rate is shown on your dashboard, under your referral link. It applies to every invoice that client pays.

Your balance. The dashboard shows pending and total earned. Pending means the commission is recorded and waiting to be approved. Total earned is what has been approved or already paid.

Requesting a payout. Once your available balance passes the minimum shown on your dashboard, the Request Payout button becomes active. You upload your commission invoice with the request. Requests are reviewed within three to five working days.

What you can see about your referrals. Signup dates, and a reference for each referred account. You will not see names, email addresses or contact details of the people who clicked or signed up. That is a data protection requirement and it is not something we can switch on for individual partners.

Team and roles

Invite people by email. Starter, Advanced and Pro include one seat. Agency includes unlimited seats.

Plans and limits

Every plan starts with a Free Trial, no card required. Annual billing saves 20 percent.

Billing and invoices

Manage your plan, payment method and invoices from Billing. Invoices are issued automatically and are available to download at any time.

Common questions

Contact support

Email support@neogenio.com. We answer within one business day.